Will my member card still work?
Your member card will not work, and you will not need it to enter games in 2020. No new member cards will be issued.
My seats are courtside OR I am a Founder, and my member card previously provided me entry into a club space. What now?
Not to fear, you will still have access. The tickets on your phone will be color-coded for the respective clubs and staff will grant access based on that.
How do I get the game tickets on my phone? And how do I forward them?
Your tickets will be available to download to your phone via the Mercury app (download today!).
In the coming days, you’ll also be receiving an email from your account representative that includes a step-by-step video tutorial. We have also included an insert in this mailer to explain in the process of downloading and forwarding game tickets.
What if I have issues on game day?
We have got you covered! We have created a brand new game-night group that will be staffed at all arena entry points to help fans download or forward tickets, or to address any questions with the process. This group isn’t just for early in the season, either – they’ll be here every game. And, this is in addition to your account representative and our guest services staff, who will be available to help!
I have a question or concern that was not addressed here.
Please don’t hesitate to reach out directly to your account representative with any additional questions or concerns.