Mercury App How-To and FAQ
1
How do I get the new app?
- Visit the Apple App Store or Google Play Store on Android
- Search “Phoenix Mercury” or “Suns-Mercury-Footprint App”
- Select GET if you do not have the app
2
Select your default view
- Choose what mode you want your App to open to first: Mercury, Suns, or Footprint Center
- No matter which one you choose, you’ll be able to easily toggle between modes within the App during use
- If you want to change your personalized app view at any point, you can do so in Settings
3
Notifications
- If you wish to receive App Notifications related to the Mercury (or Suns or Footprint Center events), select which types of Notifications you’d like to recieve, and select “Done”
4
Profile
- Log in to your Profile using your Ticket master email and password to access your Mercury tickets, set up your Mobile Wallet to pay for concessions and merchandise at Footrprint Center, and further customize your App experience
5
Tickets
- Access your Mercury Tickets from the Ticket Quick Button
- Or from your Profile screen”
- If you experience issues logging in to your Ticketmaster account, or otherwise accessing your Mobile Tickets via the app, please try logging in via Ticktmaster’s mobile website on your device’s web browser (https://am.ticketmaster.com/mercury/) or contacting your Mercury Ticketing Representative for further assistance.
6
Settings
- Further customize your App experience in Settings – accessible from your Profile screen or the More menu
Here you can change your Default mode, adjust your Notification preferences, and even choose which icon you want to display on your device for the Sun-Mercury-Footprint Center App (IOS only)
7
More
- Navigate to the More menu where you can find links to all types of exclusive Mercury news and content and useful tools to elevate your experience at Mercury games, including and interactive Arena Map and Food & Beverage list, along with other key Arena information
Accessing Tickets on Ticketmaster
1
Navigate to Ticketmaster
- Open your phone’s web browser, and go to https://am.ticketmaster.com/mercury/
- Select the Profile icon in the top right corner
2
Log-in
- Enter your Ticketmaster email address and password and Sign In
3
Events
- Select “My Events“
4
Select Event
- Find the game in question, and click the “Select Event” button
5
Your Tickets
- You’ll see all the tickets that you’ve already purchased for that event here
- Click any of them to expand their details and see options
6
Ticket Options
- Here you have a range of options:
- Scan your tickets
- Transfer, Sell them etc.
- Add them to Wallet
7
Add to Wallet
- Adding your Tickets to you Wallet ahead of the game is advised in case there are connectivity issues at the venue and for general ease of use
8
Enjoy
- Add some or all of your tickets to your Wallet, and then enjoy the Mercury at Footprint Center